Meet the team

A little bit about us...

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Rhian Osborne

Principal Osteopath and Owner

After graduating from the BSO in 1994 Rhian found herself in the Midlands. This area was the ideal base to gain great knowledge of treating back pain due to the heavy industry in the area. It was no surprise that the manual workers suffered from back pain with disc problems being a common injury. Almost 1 in 5 patients that she saw had a laminectomy scar from previous disc surgery. This really gave Rhian a good start to her career as an Osteopath.

In 1997 Rhian moved to Wiltshire and began working at Tisbury Osteopathic Practice. This was a completely different practice to the practice in the Midlands. It wasn’t all about back pain. The population and symptoms were more diverse ranging from headaches to digestive complaints, lots of babies and children, pregnant mothers, farmers to stressed NHS workers.

Understanding she was treating babies and children she thought she better improve her skill to treat this very special group. She enrolled on a Post Graduate Diploma course in Paediatric Osteopath. This was an amazing course and opened her eyes about the scope of practice Osteopathy can embrace. As part of the course they treated premature babies in the Neonatal Unit in Barnet Hospital, been exposed to working with children with complex neurological and musculo-skeletal conditions. However with Osteopathy you treat the child and not the syndrome. This qualification enhanced her practice of osteopathy enormously, not only for children, but for adults also. Practising cranial osteopathy alongside a more skilled osteopath once a week for 2 years ameliorated her skill in that field.

She has taught Osteopathy for several years to undergraduate students. After obtaining her paediatric diploma she was offered a post as a senior lecturer at the BSO. She ran an outreach clinic where the students treated the children at an excluded school for emotional and behavioural children.

This journey from very her early years to the more diverse work with young people gave her the idea of the name of the practice. Osteopathy is about how the body functions and works together; altering the function of tissues to alter how they work. Our practice isn’t just about back pain hence the name Not Just Backs which came into fruition in 2005. Exeter Street clinic was her 3rd and most exciting practice to open to date.

Her achievements didn’t go unnoticed, as she was nominated for and was a runner-up in the South Wiltshire Business of the Year Award 2006.

Aside from her paediatric interest, Rhian specialises in chronic pain, neck problems and tension headaches.


Tom Kilner


Tom graduated from the European School of Osteopathy in Maidstone, a college famous worldwide for the diversity and adaptability of its practitioners. As a result he is equally comfortable treating standard musculoskeletal problems or more complex long-term dysfunctions but his particular passion and speciality is sports injuries and rehabilitation.

He comes from a long line of doctors and vets, so healthcare was a natural choice for him, however he was always more interested in treating people practically using his hands rather than with drugs. Once he had observed several osteopaths at work, he felt this was the career for him due to the holistic style of treatment and the greater contact time with patients.

Tom has a strong love of sports, particularly snow sports, road cycling, mountain biking, running, football and kayaking. This led him to study an MSc in Sports and Exercise Medicine at Queen Mary’s University of London, which he graduated from with honours in 2015.

He is qualified in the use of kinesio taping, which is very useful for certain sports injuries, and also in dry-needling, which is a Western form of traditional Chinese acupuncture. Although he doesn’t use this with every patient, some will benefit considerably from this approach, particularly those in sudden acute pain, where more conventional osteopathic mobilisation may not be possible.

Tom finds most symptoms can be eased considerably with the correct treatment approach. This often involves the release of tension from the smooth muscle and the promotion of venous drainage away from the affected areas. This is something that only a manual therapy such as osteopathy can achieve, and it can be done in a gentle and non-invasive way.


Frances Aylen


Frances is an experienced osteopath who graduated at The British School of Osteopathy (BSO) in 1999. Her interest in osteopathy was sparked by receiving a course of treatment in her teens and being fascinated by the complex and holistic nature of the diagnosis.

However, by this time Frances had already chosen arts subjects for A-level and did not want to repeat a year. She went on to study English at Oxford University (1989-1992) and then became a journalist for The Observer Magazine. Osteopathy was always in the back of her mind though, and this led her to study massage part-time for 2 years, gaining a diploma in Swedish Massage and Aromatherapy which allowed her to work at The Royal Marsden on outpatients and to develop her own practice. Having found out that treating patients was exactly the life for her, she began her 4-year BSC Honours in Osteopathy course at the BSO in 1995.

Since completing her training, Frances has worked at a number of busy practices both in and around Berkshire and London, even going on to set up two of her own, first in Paddington (2002) and then in Belgravia (2006-2011) which she has since left behind for a new life in Dorset.

She has taught at the BSO on the postgraduate Cranial Osteopathy diploma course since 2002 and has herself trained on many courses (over 14) both for Structural and Cranial Osteopathy and Paediatric Osteopathy to develop her clinical skills and to enhance her palpation.

Frances loves treating all age groups and is particularly drawn to adults who suffer from injuries related to work, chronic pain, problems that occur after childbirth, and abdominal and pelvic pain. She can also treat acute and chronic back pain, sciatica, headaches arising from neck pain, circulatory problems, muscle spasms, inability to relax, cramp and digestive problems.

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Mattia Venuti


Mattia’s passion and interest in Osteopathy started in his early 20’s when he decided to travel and work as a volunteer in South America over one year period. During this time, he learned how much he enjoyed being able to help others and how much this experience enriched his life. A few years later, due to a sport related injury, he was treated by an Osteopath which cemented his decision to study osteopathy.

Mattia considers himself to be a structural Osteopath and believes that having an active approach as part of the treatment plan is paramount. The techniques used during his treatments can vary and are dictated by his patients' needs and expectations. Mattia’s dissertation explored some of the complex aspects involved in understanding pain and the importance of using a multidisciplinary approach that can explain some of the aspects entailed with the neurophysiology of pain.

Born and raised in Italy, an active lifestyle has always been a key feature in Mattia's life. From a young age, he developed a love for football and enjoys playing as much as possible. After having practiced Krav Maga (self defence) since 2014, he became a qualified instructor in 2019, he also goes through intense levels of boxing training, furthering his knowledge in sport and recovery. Having recently moved to the Dorset coast he has found a new love for the water and immersed himself in the spearfishing world.

Mattia considers himself to be empathetic and a good listener. He believes that these qualities are of fundamental importance, especially when working in the healthcare profession caring for his patients.

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Cameron Bennett


Cameron initially qualified as a registered general nurse in 2015, with experience in several departments and specialities, such as plastic, burns, spinal and endocrine, among others. Hailing from a long line of medical professionals, Cameron is no stranger to talking about human anatomy at the dinner table.

After receiving his own course of osteopathic treatment, he became enamoured with the methods and knowledge used to aid in his recovery and immediately wanted to learn more. With his newfound passion, Cameron gained his Masters in Osteopathy at Kingston University. Finding himself only thirty minutes away from central London worked to his benefit, as Cameron encountered a diverse range of people and needs. This aided his development of being able to cater to a broader spectrum of patient care.

Although providing a holistic approach, Cameron has a calling towards sports injuries. A sportsman himself, with personal interests in boxing, martial arts, skiing, squash and running. Cameron knows how to provide the proper treatment to allow individuals a swift return to their normal, active lifestyle.

Cameron favours a structural and functional treatment style, seeking to discover the root cause of a patient’s ailment and not just treat the symptoms. He will frequently provide exercises and advice for prevention, rather than just providing a long term solution.


Jo Bird


Johanna graduated with merit in 2011 from the European School of Osteopathy with an integrated Masters in Osteopathy, and is a member of the General Osteopathic Council. She worked at a number of practices gaining experience after qualifying before running a successful practice in Bath from 2013. Yarmouth on the Isle of Wight has been home since the autumn of 2018.

Treatment emphasis is on providing pain relief and maximising function, coupled with advice to help you become self-sufficient. Structural osteopathy, cranial osteopathy and myofascial acupuncture (dry needling) techniques are utilised as required.

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Suzanna Fletcher


Since graduating from the British College of Osteopathic Medicine in 2004, Suzanna has practised in the UK, Netherlands, New Zealand, Russia and Singapore, working in a variety of clinics, including sports injury, chronic pain, and multidisciplinary. She has now returned to the UK and has settled locally with her husband and three children.
Suzanna uses a variety of osteopathic techniques such as structural, cranial, visceral and myofascial release to treat patients of all ages with sports injuries, neck & back pain, headaches and a wide variety of musculoskeletal problems arising from posture, work strain, trauma and pre and postnatal changes. She is also qualified in dry needling/medical acupuncture.
Suzanna is interested in naturopathy and is qualified in comprehensive rehabilitation Pilates, using both mat and studio equipment. She strongly believes in the importance of using exercise, postural and other holistic advice alongside osteopathic manual techniques in order to provide tailor made treatment to each individual.


Caz Smeaton

Practice Manager

As practice manager Caz keeps all our Practices running smoothly. Having joined NJB in 2011, Caz brings with her a wealth of administration and organisational experience to ensure we stay one step ahead of all the paperwork and spreadsheets. Caz is at the centre of all administration activity here being responsible for staff, reports, invoicing, insurance claims, and customer services to name but a few. Outside of work Caz can be found working out in the latest gym craze class or enjoying the odd G&T!



Foot Health Professional

After a teaching career working with adult learners I re-trained as a Foot Health Professional, receiving my qualification from the SMAE Institute in 2014. Since then I have been working in Tisbury and surrounding villages, providing domicillary footcare to a growing number of clients with a wide range of clinical needs. I have now decided to branch out with a weekly clinic at Not Just Backs on Wednesdays.

I am fully insured and a member of the Association of Foot Health Professionals and College of Foot Health Professionals. I am also trained in first aid and CRB checked. My knowledge is expanded and updated through regular Continuing Professional Development.
You can read my Patient's Charter, see testimonials from my clients and find out more about the services I offer on my website

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Kay Hay


Kay Hay uses the techniques of traditional and modern acupuncture to help her patients unlock their healing potential. Acupuncture encourages balance in the body and triggers healing responses so can be used effectively against a wide range of physical, mental and emotional health problems.

Having completed her BSc honours degree in Acupuncture in 2006 she has since been dedicated to continued learning and improving patient outcomes. As a member of the British Acupuncture Council, the UKs largest professional body for traditional acupuncturists, she is duty bound to maintain a high standard of training, safe practice and professional conduct.

Acupuncture treatment is a process during which Kay endeavours to provide her patients with a healthier balance but also greater understanding of their symptoms and how they fit into the complex and individual patterns relating to lifestyle, constitution and health history.


Kitty Dunkley


I have felt an affinity with alternative therapies since my teenage years growing up in Totnes, Devon, but it took a while for me to find my place within it until I graduated from the London School of Aromatherapy in 1996. After graduation my client base started to grow with a move to Salisbury from London, in many diverse situations from clients in a Homeopathy Centre to massaging employees of the Inland Revenue during their lunch break. A massive release for their stress levels!

After a break to care for my two daughters I have returned to my passion: that of providing people with a safe and caring place for healing. Aromatherapy is the perfect vessel for this by giving the client space, calm and rejuvenation to help with a wide range of conditions whether physical or emotional varying from muscular discomfort and menstrual problems to depression and anxiety.

To complement this practice I am currently undertaking training in the art of Indian Head Massage. This can run alongside my aromatherapy for those needing specific work on neck and shoulder muscle fatigue but also for those with headaches, low energy levels or just as an alternative personal healing space.

In addition to Aromatherapy Kitty also offers Indian Head Massage. This is a gentle but effective seated and clothed treatment that pays particular attention to tight muscles of the shoulders, neck and head.



Analytical Hypnotherapist & Hypnobirthing Specialist

After many years working as a nurse for the NHS, Kirsty combined her passion for complementary medicine with her intuitive style of working with people by becoming a therapist. She now practices as an analytical hypnotherapist and hypnobirthing specialist. In 2016 Kirsty was appointed principle tutor for Jacquelyne Morison Hypnotherapy Training.

Kirsty first pursued her interest in emotional and psychological health by studying Therapeutic Creative Writing & Personal Development to masters level at Sussex University. In 2012 she continued her training by completing a diploma in Analytical Hypnotherapy with Jacquelyne Morison the acclaimed and pioneering therapist, author and teacher.

Kirsty brings together her extensive experience and knowledge both as a nurse and as a therapist to provide a range of comprehensive and effective treatments. She is passionate about working with people to effectively resolve their issues and to help them to achieve their full potential in life


Rowena Paxton DipION, mBANT, CNHC

Nutritional Therapist

Rowena came to nutrition from a life-long love of cooking and running her own catering business. Personal experience of the extraordinary power of nutrition to restore health led her to explore further this aspect of food and diet. This in turn led to a diploma course with The Institute for Optimum Nutrition, from which she graduated in 1999. Since that time she has been in private practice with clinics currently running in Tisbury and Salisbury.

The last 17 years have been an exciting journey of discovery and continuous learning, particularly as the research into human biochemistry and its roots in diet and lifestyle is constantly throwing up new findings. Lately, exciting research is being carried out into the role of the microbiome and the secret world of our bacterial co-habitants. This knowledge is having a profound effect on how nutritional therapy can have a dramatic impact on every aspect of health, from indigestion to infertility, from immunity and auto-immunity to osteoporosis and obesity and much, much more.

Rowena’s particular areas of interest are gut health, autoimmune conditions and chronic fatigue. However, she has also worked as a Foresight practitioner, on the immensely rewarding support of fertility as well as hormonal rebalancing generally. Stress and its repercussions are also figure large in the conditions that present in clinic, which all respond well to nutritional intervention.

Outside clinical practice Rowena has collaborated with The Food Doctor as a consultant and researcher, developing recipes for five Food Doctor books. She has tutored for various nutrition colleges and currently supervises student clinics at The College of Naturopathic Medicine in Bristol. She also gives CPD lectures for various bodies including Dentists and Homeopaths.

Rowena enjoys passing on her enthusiasm for good nutrition and runs courses for Neal’s Yard Remedies in Gillingham, gives talks for Well Natural in Salisbury and various interest groups in the area, including the Autism Society and Alzheimer’s Society.