What can I expect from my first session?

First of all your Osteopath will take the time to listen carefully to your current problem(s), including the symptoms, when the issue started, any changes to your health etc. Your Osteopath will then take an in depth medical history and ask any necessary questions. You will then undergo an examination of your body in order to make an evaluation of your physical condition. Your osteopath will look at your body, your posture and observe your movements and joints (this will involve you getting undressed to your underwear). Your osteopath will discuss with you their findings of is causing the pain, and if you are suitable for treatment then you will be treated accordingly. A plan will be discussed with you about the need for follow-ups (if required), exercises or lifestyle advice.

Please feel free to bring a chaperone with you to your appointment.


What do I need to wear? 

In most cases you will need to get undressed down to your underwear (as we will need to assess the entire spine, movements, etc.), so wear underwear that you feel comfortable in. If this is a problem for you, let us know and we’ll make alternative arrangements.

Do I need to bring anything?

If applicable, please bring with you list of any medication you are currently taking, and any recent x-ray or MRI reports (you can get hold of photocopies of these reports from your GP surgery).

How many treatments will be required?


The results of our questionnaire of 200 patients showed the average number of treatments was four, however it all depends on the type of injury you have. A simple back sprain may take two treatments and disc problems can take up to ten treatments, as with chronic problems. Your level of health, your age and stress levels also all have a bearing on how fast your body will heal. Many people have unrealistic expectations and think they can carry on as normal, so listen to the instructions given by your osteopath and give your body a chance to heal!

Children and babies

As with adults, it depends on the condition that we are treating. In small babies, typically one treatment is enough, but strong strains will require up to ten treatments. Some babies may need treatment on a regular basis i.e. monthly until they are nearly two years of age. Your osteopath will be able to give you an idea of how many treatment sessions are required after the initial appointment.

What I expect following treatment?


You may feel some soreness after your treatment, especially if you have not had treatment before, which may last up to 48 hours. If your symptoms persist or worsen, please don’t hesitate to contact us.

Treatment relaxes your muscles and loosens your joints so we advise you don’t do anything strenuous for at least 24 hours post-treatment. Excessive housework, gardening, heavy lifting, or sports would be examples of such strenuous activity. If your job involves prolonged sitting, then it is important that you walk around for a few minutes every 20 - 30 minutes.

Babies and children

Generally your child will feel relaxed following their treatment, and may even be sleepy. Sometimes however, the presenting problem can appear worse, this will be temporary and can last from 24 - 48 hours. If you are in doubt, please don’t hesitate to contact us.

Are you covered by insurance?

We are recognised by most of major insurance companies – BUPA, AXA PPP, WPA, AVIVA, Simplyhealth etc.

BUPA and AXA PPP patients need to let our receptionist know upon booking, as not all of our osteopaths are registered with these providers.

To claim on your insurance please ask for a receipt of payment following your session.


How can I make a complaint?

Please download our complaints procedure document (Word document).